Transferring order details from your customers to your company is instantaneous – removing hours of wasted time
Volume of paper dramatically reduced since receipts and slips are provided electronically from the original order form – nothing needs to be re-written
More Efficient Way to Work
Less staff / phone lines required to process orders
Information is validated and corrected upon submission by the internal system and external link to the US Post Office database. This reduces mistakes and call-backs from improperly addressed packages
Printed information reduces common mistakes and call-backs because of unreadable hand-writing
Orders collected become a database making past orders easy to looked up
The system can be accessed from anywhere. This frees office-bound individuals while allowing you to make sure everything is running smoothly
Happy Customers
Easy to use online order processing allows clients to submit orders in seconds
No lost phone time or waiting on hold
Highly secure system preventing your customer information from getting into the wrong hands
Order forms accessible from anywhere your customer may be - making order placement easier
Completely eliminate dispatch forms and the resulting hassles
Confirmation receipts give customers confidence while the order is being processed
Your customers can check the status of their orders, any time while your employees can answer any inquiries
Happy Employees
Staff will no longer spend hours on the phone processing and checking orders. Their time can be more productive – helping couriers make deliveries effectively or spending time with customers who need their help.
All past orders in your database make it easier to answer customers´ questions while you learn which customers are most valuable to your business
Couriers will get fewer incorrect or illegible addresses insuring each order delivery is much faster. This means better service and time utilization.
Allowing you to:
Reduce Cost - Improves your cost to order ratio guaranteeing your profitability increases
Improve Customer Service - The useful and time-efficient online form offers customers improved service – a competitive difference that won´t require reducing your prices - or your profit
Maximize Employee Time and Reduce Turnover - More time improves planning courier routes and staying in touch with couriers. Orders are delivered quickly and efficiently. Employee satisfaction means stay longer eliminating the need to find, train and develop new staff! (A very real savings and a hidden cost for most employers.)
Simpler Order Process