About Us Benefits How ECS Works Demo Sign-Up Pricing Upgrades Support & Security

How does ecourierslips work?

ecourierslips provides you with your very own online form service, so you can automate your customer orders and cut down on phone time. It will allow your customers to quickly and easily submit all their orders directly to you through an online form, without needing to call you - saving them time. The forms will be provided for your use on the basis of a monthly rental - with no upfront charges and no hidden extras. For details of our pricing, please visit the ´Pricing info´ section of our website.

Once you have registered, ecourierslips will immediately provide you with the 2 addresses that you need to run the service; - one for your customers to visit in order to fill out and send you their order form; the other for you to design how you want the forms to look for your customers, and for your employees to see and process all the orders that come in.

You can easily customize your the look of the forms to reflect your company, choosing colors and fonts and inserting your company logo and contact details. Once you have done this, all you need to do is set access passwords for the employees that you want to use the order system. Then tell your customers about it and off you go!

To set up the whole system should not take longer than 30 minutes. Once your customers know about it, you´re ready to take orders. To find out more about how it works and what to do to sign up, visit our ´Demo´ section, which takes your through every bit of the process. Also, the ´About ecourierslips section gives you more information on how the set up process works. Once you´ve done that, ´Sign up´ gets you up and running in a few simple steps.

How will ecourierslips help my business?

Your order process will be completely simplified, as the transfer of information from your customers to you will be instantaneous, removing hours of wasted phone time. Your paper volume will also be dramatically reduced, as receipts and slips will be provided electronically from the original order form submitted - so nothing needs to be hand-written or re-written.

You will also become far more efficient. You will need less staff and phone lines just to process orders. All information will be validated and corrected at the time of submission, reducing the number of mistakes and call-backs from wrongly addressed packages. All information will be printed, not hand-written, so it is far easier for your couriers to read. Finally, all orders will be collected on a database, so historical orders can easily be looked up.

These benefits combined will allow you to reduce costs, improve your customer service, maximize employee time and keep your employees happy, as the system removes some of the daily hassles involved in doing their jobs. For more information on the benefits, visit the ´Benefits´ section of this website.


Is it very complicated to use?

Not at all. ecourierslips is child´s-play, both for you and your customers. All you need to do is give us your details and initial payment, and we will provide you with all the information and tools necessary to start taking orders - immediately. The ´Demo´ section of the website will tell you all you need to know about how the software works, for both you and your customers. ´About ecourierslips´ takes you step by step through the process of getting set-up, and ´Sign Up´ gets you up and running in a matter of minutes.

What if I don´t have a pc or an internet connection?

You will need a pc and an internet connection to operate ecourierslips. But because the system is so straightforward for employees to use, you are likely to only need one person taking and processing orders, rather than several people on the phone. So all you need at the minimum is one simple computer, with a dial in to the internet for that person to use. As local dial-in is free, the internet connection should cost you nothing.
Overall, the costs associated with getting a new pc and dial-up are minimal compared with the advantages of having a web presence for your customers to access. The competitive benefits this will give you and the additional orders this will create will more than offset the upfront costs of getting connected.


Will it cost me a lot of money?

No! ecourierslips only costs $100 per month, even if you use it 10,000 times per day. There are no set up costs and no hidden fees or additional charges. That´s a fraction of the amount you would have to pay someone to answer the phone all day, not to mention the costs of the telephone line. It also removes the time wasted validating incorrect or illegible addresses. For more information, see the ´Pricing Info´ section of our website.


Submit any more questions you have here, and we will post the answer on this page as well as sending it to you directly.

Click here to Ask a Question


 

 

 

 

 

 

 

 

 

 

 
  Privacy/Legal   Website Builds FAQ Contact Us